Why STEXL exists
The AR function creative businesses need, but rarely hire.
Late payment is not a collections problem. For most creative businesses, it is a working-capital problem that shows up long before an invoice is seriously overdue.
You sign a project. You staff it. You deliver. Your client is satisfied, or at least they say they are. Then the 30-day terms become 45, then 60, then 'we're still waiting on approval.'
In the meantime, your payroll lands. Your rent lands. Your software bills and subcontractor invoices land. The money going out does not wait for the money coming in.
This is the reality of running a creative business with a concentrated client base. A handful of accounts represent a disproportionate share of revenue. When one slows down, the whole P&L feels it.
Chasing payment is not technically difficult. It is operationally expensive. It pulls senior people away from billable work. It strains the relationships that feed next quarter's pipeline. And it rarely justifies a full-time hire.
I saw this repeatedly while running a creative business. Then I saw it again at a friend's creative business, where a five-figure invoice had gone quiet for three months. Same pattern. Same excuses. Same drag on the business.
That was the point where helping with one invoice became building the function those businesses could not justify hiring in-house: a dedicated accounts receivable operation that chases professionally, protects the relationship, and gets money moving again.
STEXL is that function. We work with creative businesses that have outgrown handling this themselves, but are not ready to add an AR headcount. You tell us who is overdue. We take the chase from there.
— Hughbert Smith, Founder, STEXL
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